Privacy Policy

This Privacy Policy explains how Robin Hood Property Limited ("RHP", "we", "us") collects, uses and protects your personal data. We are the controller of your personal data.

Contact details

Robin Hood Property Limited
Nottingham, United Kingdom
Email: via the contact form on this website

What data we collect

• Contact details you submit (name, email, message contents)
• Website analytics (pages viewed, device/browser) via PostHog
• Technical data such as IP address and basic request metadata

How we use your data

• To respond to enquiries you send via the contact form
• To maintain site security and performance
• To understand website usage and improve our service

Legal bases

• Legitimate interests (responding to enquiries; site security and analytics)
• Consent (only where required for optional analytics cookies)

Sharing your data

We may share personal data with trusted processors to operate this website, for example PostHog (analytics) and Resend (email delivery). We have data processing agreements in place where appropriate. We do not sell your personal data.

For tenants and prospective tenants, we share relevant information and details with Codify Limited for the purposes of tenancy management software, accounting purposes, and payment tracking. This enables us to efficiently manage tenancies and provide better service to our tenants.

International transfers

Where data is transferred outside the UK/EEA, we rely on appropriate safeguards such as Standard Contractual Clauses.

Data retention

We retain enquiry data for as long as necessary to handle your request and for a reasonable period thereafter for record-keeping. Analytics data is retained per provider defaults.

Your rights

• Access, rectification, erasure and portability
• Restriction or objection to processing where applicable
• Withdraw consent where we rely on consent
• Complain to the ICO (Information Commissioner's Office) in the UK

Cookies and ePrivacy

We use essential cookies for security and functionality. Optional analytics cookies are only set with your consent, managed via our cookie banner. You can change your preferences at any time.

Security

We implement appropriate technical and organisational measures to protect personal data.

Updates

We may update this notice from time to time. The latest version will always be published on this page. Last updated: 28/08/2025.