Tenancy deposits explained — protection, deductions and timelines

Your deposit protects the property against unpaid rent or damage beyond fair wear and tear.

Deposit protection

• In England, deposits must be protected in a government‑approved scheme (TDS, DPS or MyDeposits)
• You’ll receive prescribed information within 30 days

Deductions

• Unpaid rent
• Damage or cleaning needed beyond fair wear and tear
• Missing items listed on the inventory

Timelines

• After check‑out, we aim to agree the deposit outcome quickly
• Disputes can be raised through the scheme’s ADR process

Keep records: inventory photos, communications and receipts. They help resolve any questions quickly.